Tag:customer service trends

Top 7 customer service trends for 2012

By Richard Shapiro Guest columnist It the time of year when many people like to look back and reflect. I like to look...

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Masked merchants re-open Friday at Woodfield Mall after two-month hiatus

A security guard stationed at the entrance to Woodfield Mall was prepared...
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My view: Bring in the $600 weekly checks

If the federal government pledge to give unemployed workers an extra $600 a week has...

Women founders share war stories to inspire persistence

"You have what it takes to triumph. You may not know it....

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