Tag:customer relationship management

Why companies want customer complaints — and how to handle them

  By John Tschohl Guest columnist No matter how good you are at what you do, what business you re in or where it ...

Resolve to increase sales in 2012

By Ron Volper Guest columnist The most profitable companies are the ones that regularly re-examine their business assumptions and change their sales and marketing strategies based...

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Masked merchants re-open Friday at Woodfield Mall after two-month hiatus

A security guard stationed at the entrance to Woodfield Mall was prepared...
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My view: Bring in the $600 weekly checks

If the federal government pledge to give unemployed workers an extra $600 a week has...

Women founders share war stories to inspire persistence

"You have what it takes to triumph. You may not know it....

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